Skip to content
Free Shipping on orders $55 or more 📦
Free Shipping on orders $55 or more 📦
How to Cancel an Order

How to Cancel an Order

Here's a step-by-step guide on how to cancel an recently placed order:

  1. Go to theoilbar.com and click on "Login" or "My Account" in the top right-hand corner of the page.

  2. Log in to your account using your email address and password. If you do not already have an account click on "Create Account" using the name and email address on your associated with your order. 

  3. After you log in you will be taken to the "Orders" page where you can view your order history.

  4. Find the order you want to cancel and click on "View".

  5. Check the order details to ensure that it's the correct order you want to cancel.

  6. If the order is eligible for cancellation, click on "Cancel Order".

  7. Follow the prompts and confirm that you want to cancel the order.

  8. If the order cannot be cancelled, you will need to contact The Oil Bar's customer service team for assistance. You can reach us via email at customercare@theoilbar.com

  9. Once you have cancelled the order successfully, you should receive a confirmation email.

  10. If you have any questions or concerns about your cancelled order, you can contact The Oil Bar's customer service team for further assistance.

It's important to note that you may not be able to cancel an order if it has already been shipped. In this case, you can return the items once you receive them by following The Oil Bar's return policy.

Other articles that may be helpful

How to Place A Custom Order

Previous article Crafting the Perfect Scent
Next article How to Place a Custom Order
{"statementLink":"","footerHtml":"","hideMobile":false,"hideTrigger":false,"disableBgProcess":false,"language":"en","position":"left","leadColor":"#f97c15","triggerColor":"#146ff8","triggerRadius":"50%","triggerPositionX":"right","triggerPositionY":"center","triggerIcon":"people","triggerSize":"medium","triggerOffsetX":20,"triggerOffsetY":20,"mobile":{"triggerSize":"small","triggerPositionX":"right","triggerPositionY":"top","triggerOffsetX":10,"triggerOffsetY":10,"triggerRadius":"50%"}}
true